Booking Guarantees
We want to make booking easy
Zero Stress Booking
From booking to boarding, we guarantee a seamless experience.
Flexible Departure
Plans can change, so we offer flexible booking options. You can reschedule your tour up to 48 hours before departure without any hassle, or cancel and recieve a full refund.
Guaranteed Tour
We do not require a minimum number of participants for our shared tours to go ahead. You can book with confidence and look forward to your adventure.
Book Now - Pay Later
You can secure your seat without immediate payment. We only require a 10% deposit to confirm your reservation. Choose the ‘Make a Deposit’ option during booking, and pay the remaining amount anytime up to 48 hours before departure. Should you decide to cancel, your deposit will be fully refunded.
Force Majure Refund
If unforeseen circumstances beyond our control, such as extreme weather or operational disruptions, prevent the tour from taking place, we will provide a full refund. Your safety and satisfaction are our priorities, and we strive to ensure fair policies in such situations.
Full Cruise Protections
If you’re arriving in Stavanger on a cruiseship, you have nothing to worry about when booking with us.
Cancellation Refund
If your cruise ship cancels its stop in Stavanger, we will provide a full refund, even if our 48-hour cancellation window has passed. Simply notify us, and we will handle the process.
Delay Rescheduling
If your cruise arrival is delayed, we will adjust your tour time accordingly. Cruise tourists are our main demographic for these tours, so if you're running late, chances are you're not the only one.
Back-to-Ship Guarantee
We continuously keep track of cruise schedules and always ensure that all our passengers return on time. If unexpected delays should occur during the tour that could hinder your timely return, we will without hesitation modify our itinerary or cut the trip short. We are proud to say no customer of ours has ever missed their ship.
Cheaper than Shore-Ex
Purchasing tours directly with us always guarantees you the best price. Cruiselines often charge premium rates for similar shore excursions, but by booking with us, you get a better deal with all the same protections they offer.