Frequently Asked Questions

If you're wondering about anything regarding us and our tours, chances are you're not the first. Here you'll find answers to the questions we recieve most often.

What's the age range for joining?

Our RIB-tours are suitable for children aged five and up. Provided you're in good health, there’s no real maximum age for joining, the oldest passengers we’ve had along were well past their ninetieth birthday and they had a great time. Skimming the waters on a RIB is exhilarating, but not extreme in any sense

What should I bring?

It’s always a bit colder on sea that on land so we would recommend bringing along: Warm layers, Gloves, Beanie, and a Neck Gaiter. For sunnier days also consider sunglasses and sunscreen. Also, don't forget your camera.

How old do my kids need to be to travel alone?

Unaccompanied minors on RIB tours should be at least 14 years of age.

Can I take pictures?

Yes, you’re welcome to take pictures during the whole tour and we strongly recommend you do. We'd love to see them afterwards, remember to tag us at #Stavanger-RIB

Do you run tours in bad weather?

Yes, we’re well prepared to head out in most any weather. Our boats are sturdy, and we provide all passengers with protective goggles and water-resistant floatation suits that feature a wraparound hood. Of course, if the weather gets truly bad to the extent that it poses a safety risk to anyone onboard, rest assured that we will without hesitation cancel our departure and offer everyone a full refund.

Do you provide all necessary equipment?

Yes, we will provide you with all the necessary equipment to partake in our RIB adventures, including floatation suit overalls and life jackets, plus we also offer goggles and gloves for extra protection.

Can I wear the goggles over my regular glasses?

Yes, we also provide special goggles that can be worn over regular glasses.

Do you offer floatation suits in multiple sizes?

Yes, we offer suits in a wide range of form-factors from child-sized to quadruple XL, ensuring you a snug fit no matter your shape or size.

Is there cargo space onboard?

Yes, there is ample cargo space onboard for bags and purses which is fully waterproof and insulated from the elements.

Is there assigned seating?

Not ordinarily. All our seats offer great unobstructed views, and we always try our best to seat groups together. If you have a strong preference for where you would like to sit, please reach out to us and we can reserve that seat for you.

How many seats are there?

There are 12 seats onboard each boat.

Are your tours safe?

Yes. Safety is always our number one concern, and we pride ourselves on having been 100% accident free for as long as our company has existed. Our boats are modern, well-maintained, and captained by experienced professionals.

Do your RIB-boats go very fast?

The average speed of the boat in a typical tour will be about 35 knots (65 km/h), the acceleration curve is however stable, and you will not experience any sudden fluctuations. The course itself is steady and straightforward with no drastic turns or maneuvers. You are unlikely to experience the speed of the boat as discomforting.

I have a health issue; can I still join the tour?

Please reach out to us and we’ll assess the situation. Nine times out of ten, we can make the necessary accommodations to get you onboard and have a great time.

Could I get seasick?

It is very rare that any of our passengers get seasick. Our RIBs cut through waves and don’t sway the same way other boats do. Their open design also allow passengers to maintain a constant view of the horizon, which helps align the visual and vestibular (inner ear) inputs, which plays a crucial role in preventing the disorientation that can cause seasickness.

Does a lot of water splash onboard?

No. Our high-end RIB boats are specifically constructed to protect passengers from water splashing onboard. The hull design and inflatable tubing going around the boat act as natural fenders against sprays from the sea.

Does it get very bumpy?

No, in typical weather conditions, the boat will cut through most waves instead of going over them. Though on windy days, some bumps from going over waves will be unavoidable. Our captains do however take great care to ensure that these waves are absorbed as gently as possible.

What if I get scared?

No need to worry. If you for any reason should become scared or uncomfortable during the tour, simply have to raise your hand and the captain will stop the boat and make sure you're doing okay. We will always ensure everyone is having a good time throughout on our tours.

Who should NOT go on a RIB Boat tour?

We would advise against participating in RIB tours for the following individuals. 1) Persons with severe pre-existing neck or back conditions. 2) Pregnant women beyond their first trimester. 3) Individuals diagnosed with osteoporosis or other conditions that result in brittle bones. If you’re unsure about whether you should join our tours, don’t hesitate to reach out. We can put you directly on the phone with our experienced captains if necessary.

Where do your tours start and end?

Our tours depart from Stavanger Harbor at Strandkaien 37 and return to the same location.

Can you help me order a taxi to get to you?

Of course, we're always happy to help. Reach out to us with the time and place and we can make an order on your behalf. If you’d like to book yourself, we would recommend 07000 Taxi.

Are there restroom facilities nearby?

Yes, there is a public handicap-friendly restroom about 20 meters from the floating dock where our tours depart. We naturally recommend you use it beforehand. Do note that this facility has paid entry.

How early should I arrive?

Please arrive at least 15 minutes before your listed departure time for check-in and gear fitting.

What if my cruise is delayed?

If your cruise docks later than planned and makes you miss your departure, we offer free rescheduling to a later departure.

How long is it from our cruise terminal to you?

• Stavanger - Strandkaien or Skagenkaien (most common docking point): Just a 5-minute walk to our departure location. • Stavanger - Konserthuskaien: About a 15-minute walk along the waterfront. • Somaneset - Sandnes: A 20-minute taxi ride to Stavanger (longer during rush hour). • Mekjarvik: About a 30-minute drive, cruises usually provide free shuttle busses to the city center.

Is it cheaper to buy through you than through the cruise?

Yes, booking tours directly through us is always cheaper than booking through the cruiseline and we provide the same protections.

Will I make it back to my cruise in time?

Yes, 110%. We have a back-to-cruise guarantee. We always track cruise departure times and will if neccesary cut our trip short to make sure you get back onboard on time. We have never had a guest miss their cruise, and we don't plan to either.

What happens if my cruise to Stavanger is canceled?

If your cruise doesn’t arrive in Stavanger as scheduled, you will receive a full refund even if the cancellation window has passed.

What should I bring for hikes?

For tours that incorporate a hike, you should wear sturdy hiking boots and weather-appropriate layers. On warm days, bring sunscreen, sunglasses, and a hat, while on cold days, a beanie, neck gaiter, and gloves are recommended. Additionally, pack a backpack with 1-2 liters of water, snacks or a packed lunch (such as energy bars, nuts, or fruit), a camera, a cellphone, and a sitting pad for comfort.

Do I need to bring a headlamp?

No, you don't need to bring a headlamp. If the need for one arises during the tour, we will provide it for you to ensure your safety and comfort.

Do I need to bring a first-aid kit or other medical supplies?

No, our nature-guides always carry a fully equipped first-aid kit and are trained in first aid to handle emergencies. However, if you have personal medications or specific medical needs, please bring them with you.

Do you offer refunds for force majeure events?

Yes, we provide full refunds in case of force majeure events, ensuring you don’t lose your booking due to unforeseen circumstances.

Can I book now and pay later?

Yes. You can either pay the full amount at the time of booking or reserve your seat with a 10% deposit. The remaining balance is due 48 hours prior to departure. Should you decide to cancel, we will refund your deposit.

Do you require a minimum number of guests to run tours?

No, we have guaranteed departures, your tour will go ahead regardless of the number of bookings.

What is your cancellation policy?

We offer free cancellation or rescheduling up to 48 hours before departure.

Get in touch

Don't hesitate to reach out and ask, we'd be more than happy to help. Shoot us an email at post@stavangerrib.no, give us a call at +47 400 86 886, or enter a question into the submission form.

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